FAQ

Yes — genuinely. Every rug in the BarrettHOUSE collection is handmade by Amazigh weavers in Morocco. No two are ever identical. Once a piece sells, it’s gone permanently. We set inventory to one on every listing.

Our collection is sourced from Amazigh weavers across Morocco — the Indigenous communities whose craft has been passed down for generations. You’ll find pieces from Beni Ourain, Azilal, Boujaad, Taznakht, and more, each with its own distinct character, palette, and weaving tradition. Every listing tells you exactly where your rug comes from.

A note on language: we use the term Amazigh, not Berber. Amazigh is the name these communities use for themselves — it means “free people.” Berber is an outsider’s label with a history we don’t want to carry. It’s a small thing that matters.

Both. Our collection includes contemporary handmade pieces as well as vintage and antique finds. Each listing specifies the age and era of the piece. Le Vault holds our rarest and oldest finds.

Most pieces are wool, or a wool and cotton blend. Materials are listed on every product page. Natural dyes are common in our older and tribal pieces — which means colors may vary slightly from screen to real life, and will age beautifully over time.

Sizes vary by piece and are listed on every product page. If you need a specific size, Made With You is our fully custom service — built entirely around your dimensions and vision.

If it’s on the site, it’s available. We remove sold pieces immediately. Inventory is always set to one — there’s no overselling.

All major credit and debit cards, Apple Pay, Google Pay, and PayPal.

We’re unable to hold pieces — our inventory is live and available to everyone equally. If something is calling to you, we’d encourage you to trust that feeling sooner rather than later.

Orders are processed within 3–5 business days and shipped via DHL. Transit times vary by location but typically 3–7 business days within the US.

Yes — always. Every BarrettHOUSE order ships free, no minimum required.

Once your order is placed, we’ll reach out personally within 24 hours to arrange delivery at a time that works for you. Hand delivery is available across the Denver metro and Front Range, completely complimentary.

We’re currently shipping within the US only. International shipping is coming soon — sign up for our emails to be the first to know.

You fill in our custom order form with your size, colors, style, and inspiration. We receive your order, reach out personally within 24 hours, and begin the design conversation from there. Once everything is confirmed, production begins with our weavers in Morocco.

Custom rugs typically take 8–12 weeks from confirmed design to delivery. We’ll keep you updated throughout — including your personal video series showing the rug being made.

You’ll receive intimate footage shot inside the studio — the colors being chosen, the pattern emerging on the loom, the hands doing the work. By the time your rug arrives, you’ll already know it.

Design changes can be accommodated within 48 hours of your order. Once production begins, changes are not possible. Reach us quickly at hello@barretthouse.com if you need to adjust anything.

Yes — custom orders are charged in full at the time of purchase. This allows us to begin sourcing materials and scheduling production immediately.

Email us at hello@barretthouse.com — we read and respond to every message personally. For something urgent, DM us on Instagram.

Yes — we love working with designers and have trade pricing available for qualified professionals. Reach out at hello@barretthouse.com to start the conversation.

Our founder travels to Morocco to source pieces personally — so new arrivals depend on what finds her. Sign up for our emails to be first to know when new pieces land. Le Vault in particular moves fast.